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Privacy Policy

 

Effective Date: 8 July 2025
Reviewed: 8 July 2025

1. Introduction

PHG Legal Ltd (“PHG Legal”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of our clients, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. Who We Are

  • Firm Name: PHG Legal Ltd

  • Company No.: 12148032 (Registered in England and Wales)

  • Registered Office: Suite 14, West Africa House, Ashbourne Parade, London, NW11 0AD

  • Regulated By: Solicitors Regulation Authority (SRA No. 665229)

  • ICO Registration No.: [Insert once available]


3. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity & Contact: Name, address, email, phone, date of birth

  • Sensitive Data: Medical records, criminal history, or other special category data when relevant to your case

  • Case Information: Legal matter documentation and evidence

  • Financial: Billing details, bank information, payment history

  • Technical: IP address, browser type, cookies (see section 11)


4. How We Collect Your Data

We obtain data via:

  • Direct client communications (online forms, phone, email, post)

  • Legal matter documentation

  • Referrals and authorised third parties

  • Website interaction and analytics


5. Purpose of Data Collection

Your data is processed to:

  • Deliver legal services

  • Fulfil our contractual and regulatory duties

  • Maintain case and financial records

  • Improve website functionality and security

  • Provide updates where you have opted in


6. Lawful Bases for Processing

We process personal data based on:

  • Contractual necessity

  • Legal obligation

  • Consent (e.g. for marketing communications)

  • Legitimate interests (e.g. internal business operations)


7. Sharing Your Information

We may share your data with:

  • Courts, tribunals, and legal counterparts

  • Medical experts, barristers, or third-party specialists (with consent or lawful basis)

  • Technology partners providing secure systems

  • Regulators such as the SRA or ICO

We do not sell personal data.


8. International Data Transfers

Where data is stored or processed outside the UK, we ensure appropriate safeguards such as:

  • Adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Binding Corporate Rules (BCRs)


9. Data Retention

We retain data:

  • For at least six years after case closure

  • Longer where required by legal, financial, or regulatory rules

  • Archived securely and deleted when no longer needed


10. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate data

  • Erase your data (subject to legal retention limits)

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with the ICO (www.ico.org.uk)


11. Cookies & Website Analytics

We use essential and analytics cookies to improve site functionality. You can:

  • Accept or reject optional cookies on our cookie banner

  • Manage settings through your browser


12. Contact Us

For any data protection queries:

Data Protection Officer – PHG Legal Ltd
📍 Waterfront, Salts Mill Road | Bradford BD17 7TD
📧 info@phglegal.com
📞 0808-196-8212